Privacy policy.

Effective Date: 15 August 2024.

Keyset Studio (keyset.studio) (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information that we obtain from you through our website, www.keyset.studio (the “Site”). This policy is designed to comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information:

  • Contact Form: When you submit a contact form on our Site, we collect your name, email address, phone number, and any other information you provide.

    1.2. Usage Data:

  • Google Analytics: We use Google Analytics to collect information about your use of our Site. This includes data such as your IP address, browser type, operating system, referral URLs, and actions you take on the Site. Google Analytics helps us understand how visitors interact with our Site so we can improve our services.

2. Legal Basis for Processing (GDPR Compliance)

Under GDPR, we must have a lawful basis for processing your personal information. We rely on the following legal bases:

  • Performance of a Contract: We process your personal data to provide you with services you have requested, such as responding to inquiries or scheduling appointments.

  • Consent: We process your personal data based on your consent when you provide it, such as when you fill out a contact form or schedule an appointment.

  • Legitimate Interests: We process your data to further our legitimate interests, such as improving our Site, unless those interests are overridden by your rights and interests.

  • Legal Obligation: We may process your data to comply with legal obligations.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services: This includes using your information to respond to your inquiries, schedule appointments, and deliver any services you request.

  • To improve our Site: We analyze usage data to enhance the user experience and optimize the content and functionality of our Site.

  • To communicate with you: We may send you emails in response to your inquiries or to provide updates and information about our services.

  • To comply with legal obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

4. Your Rights Under GDPR and CCPA

4.1. GDPR Rights:

If you are located in the European Economic Area (EEA), you have the following rights under GDPR:

  • Access: You have the right to request access to your personal data that we hold.

  • Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.

  • Erasure: You have the right to request that we delete your personal data, subject to certain conditions.

  • Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.

  • Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to have it transferred to another controller.

  • Objection: You have the right to object to the processing of your personal data based on legitimate interests or direct marketing.

4.2. CCPA Rights:

If you are a California resident, you have the following rights under CCPA:

  • Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you.

  • Right to Delete: You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions.

  • Right to Opt-Out: You have the right to opt out of the sale of your personal information. (Note: Keyset Studio does not sell personal information.)

  • Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA rights.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or servicing you. These providers include Google Analytics.

  • Legal Compliance: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Site. Cookies are small data files that are stored on your device. You can set your browser to refuse cookies, but this may limit your ability to use some features of our Site.

7. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under GDPR or CCPA, please contact us at:

Email:  hello@keyset.studio